Shipping policy

Shopping Policy

Welcome to First Class Hacks. We believe that shopping should be simple, enjoyable, and worry-free. Our goal is to provide thoughtfully selected everyday essentials that combine quality, practicality, and timeless style.

Product Quality

Every product in our collection is carefully chosen to meet our quality standards. We strive to ensure that product descriptions, photographs, and specifications accurately represent each item. Please note that slight variations in colour may occur due to different screen settings.

Order Processing

Orders are typically processed within 1–3 business days. Once your order has been dispatched, you'll receive a confirmation email with tracking details (where available).

Pricing

All prices are displayed in GBP (£) and include VAT where applicable. We reserve the right to update prices or promotional offers without prior notice.

Secure Payments

Your payments are processed through Shopify's secure payment system using trusted payment providers. We never store your payment details.

Customer Satisfaction

Your satisfaction is important to us. If you have any questions about your order or need assistance, we're always happy to help. We aim to respond to all customer enquiries within 24 business hours.

Accuracy

While we make every effort to keep our website up to date, occasional errors in product information, pricing, or availability may occur. If this happens, we'll contact you as soon as possible to offer an appropriate solution.

Our Commitment

At First Class Hacks, we're passionate about offering practical, stylish essentials that make everyday life a little easier. We value every customer and appreciate your trust in our small business.

Thank you for choosing First Class Hacks. We hope you enjoy your shopping experience with us.